Plans and pricing

Our platform is priced to suit teams of all sizes. Collecting responses from our participant panel is priced separately on all plans.

Billed Annually

Billed Monthly

Free

$0

USD / month

For small teams starting their experience research journey.

No credit card required

Plan limits

Unlimited tests, surveys, and interview studies

3 seats included

3 seats maximum limit

2 min length for tests and surveys

15 self-recruited test and survey responses viewable

5 GB storage

5 transcript hrs

5 self-recruited interview sessions/month

Unlimited recruitment from our panel

Additional features

Screeners

Email and live chat support

GDPR compliant

Basic

$75

USD / month

For teams looking to expand their research capabilities.

No credit card required

Plan limits

Unlimited tests, surveys, and interview studies

3 seats included

10 seats max limit

5 min length tests and surveys

Unlimited self-recruited test and survey responses.

15 self-recruited interview sessions/month

50 GB storage

15 transcript hrs / month

Unlimited recruitment from our panel

Everything in Free, plus...

Live website testing

Recordings

CSV exports

Remove our branding from tests

Variation sets

Interview co-hosts

Custom welcome and thank you messages

Pro

$175

USD / month

For teams scaling research across their organization.

No credit card required

Plan limits

Unlimited tests, surveys, and interview studies

5 seats included

15 seats max limit

Unlimited length for tests and surveys

Unlimited self-recruited test and survey responses

30 self-recruited interview sessions/month

500 GB storage

30 transcript hrs / month

Unlimited recruitment from our panel

Everything in Basic, plus...

AI generated summaries

Auto-set recruitment limits

Custom branding

Conditional logic

Hidden fields

Team management

Test completion URL redirects

Enterprise

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For large organizations that need tailored support and security.

Plan limits

Unlimited tests, surveys, and interview studies

Custom seat inclusions

Unlimited max seats

Unlimited length tests and surveys

Unlimited self-recruited test and survey responses

Custom self-recruited interview sessions/month

Unlimited recruitment from our panel

Everything in Pro, plus...

Priority support

Single sign on (SSO)

Password rules

Security audit assistance

Custom contract terms

SOC2-II compliance report

Access our full research suite

Card sorting

Discover how to organize your content with both open and closed card sorting.

First click testing

Improve the intuitiveness and effectiveness of a user interface by analyzing where users click first.

Five second testing

Optimize the clarity of your designs or messaging by measuring first impressions.

Interviews

Easily plan, recruit, schedule, conduct, and analyze user interviews with one streamlined tool.

Live website testing

Discover exactly where and why users struggle as they complete key tasks on live websites.

Preference testing

Create products your target audience will love by learning what their preferences are early on.

Prototype testing

Discover how users navigate your Figma prototypes so you know what to improve before you ship.

Recordings

Capture think-aloud with audio, screen, and camera recordings on unmoderated tests.

Research panel

Get on-demand access to 690,000+ panelists. Target by over 395 demographic filters.

Screeners

Ask qualifying questions to make sure participants meet your exact criteria.

Surveys

Make confident decisions by asking questions and validating your assumptions.

Tree Testing

Assess and refine your information architecture to improve findability.

Trusted by 320,000+ designers, marketers, researchers, and product folks from leading brands

Compare our plans

Features

Free

Basic

Pro

Enterprise

Plan type

Free

$0 USD / month

No credit card required

$75 USD / month

No credit card required

$175 USD / month

No credit card required

Talk to sales

$0 USD / month

No credit card required

Collaboration
Included seats 3 seats 3 seats 5 seats Custom Included seats 3 seats	Maximum seats 3 seats 10 seats 15 seats Custom Maximum seats 3 seats	Viewer seats Unlimited Unlimited Unlimited Viewer seats	Team management Team management

Usage
Self recruited test and survey responses 15 per test Unlimited Unlimited Unlimited Self recruited test and survey responses 15 per test	Test and survey panel responses Unlimited Unlimited Unlimited Unlimited Test and survey panel responses Unlimited	Active studies Unlimited Unlimited Unlimited Unlimited Active studies Unlimited	Test and survey duration Up to 2 mins Up to 5 mins Unlimited Unlimited Test and survey duration Up to 2 mins	Self-recruited interview sessions 5 bookings/month 15 bookings/month 30 bookings/month Custom Self-recruited interview sessions 5 bookings/month	Storage 5 GB 50 GB 500 GB Custom Storage 5 GB	Transcription hours 5 hrs 15 hrs/month 30 hrs/month Custom Transcription hours 5 hrs

Test builder
Prototype tests with Figma Prototype tests with Figma	First click tests First click tests	Preference tests Preference tests	Tree testing Tree testing	Surveys Surveys	Five second tests Five second tests	Open and closed card sorting Open and closed card sorting	Templates library Templates library	Multi language support Multi language support	Recordings Recordings	Live website testing Live website testing	Variation sets Variation sets	Custom welcome and thank you message Custom welcome and thank you message	CSV export CSV export	Remove our branding from tests Remove our branding from tests	Custom branding Custom branding	Conditional logic Conditional logic	Hidden fields Hidden fields

Interviews
Microsoft integration Microsoft integration	Google calendar integration Google calendar integration	Zoom integration Zoom integration	Video Transcription Video Transcription	Manual video upload Manual video upload	Multi language support Multi language support	Co-host Co-host	Automatic Zoom uploads Automatic Zoom uploads

Recruitment
Panel access Panel access	Panel credits Pay-per-use Pay-per-use Pay-per-use Custom Panel credits Pay-per-use	Screeners Screeners	Recruitment link Recruitment link	Kiosk mode Kiosk mode	Recruitment link demographic questions Recruitment link demographic questions	Auto-set recruitment limits Auto-set recruitment limits	Test completion URL redirects Test completion URL redirects

Analysis
Manual summaries Manual summaries	AI generated summaries AI generated summaries

Support
Live chat support Live chat support	Priority support Priority support	Professional services Professional services

Security & compliance
SOC 2 compliant SOC 2 compliant	GDPR compliant GDPR compliant	Security audit Security audit	Single sign-on (SSO) Single sign-on (SSO)

Frequently asked questions

Are panel responses included in my subscription?

Is there a minimum subscription term?

How does the Free plan work?

What are credits?

Can I purchase additional seats?

What’s included in the Enterprise plan?

What are the payment options?

Is Lyssna GDPR compliant?

If I use demographic filters does it increase the cost?

We used to spend days collecting the data we can now get in an hour with Lyssna. We're able to get a sneak preview of our campaigns' performance before they even go live.

Aaron Shishler

Copywriter Team Lead at monday.com

Lyssna for all

For students and educators

We’re big believers in the value of research in design education so we provide a 25% discount on our subscriptions for all students and educators.

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For non-profits and charities

We pride ourselves on giving as much as we can to philanthropic efforts. As part of that we offer charities and non-profits a 25% discount on our subscriptions.

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Human insights for every decision

Join over 320,000+ marketers, designers, researchers, and product leaders who are powering growth with Lyssna.

No credit card required

4.5/5 rating